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  1. Cíngulo: Help Center
  2. Subscription
  3. General

General

  • How do I cancel my subscription?
  • I have a subscription, but the content is blocked and I cannot access it.
  • How do I check if I have an active subscription or if I'm being charged?
  • I'm having trouble paying, my card or payment method is denied, rejected, or invalid.
  • How does the free trial period work?
  • How does subscription renewal work?
  • How do I update my billing/payment information?
  • How do I check my subscription billing dates?
  • How do I request a refund of my subscription?
  • How do I use a promotional or discount coupon?
  • What payment methods can I use?
  • How do I use/activate a gift?
  • I purchased Cingulo as a gift, but the purchase was not registered and/or the person is unable to activate the gift
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