If your health plan provides its own app where you have a button to activate Cingulo, do the following: first download the Cingulo app, then go back to your health plan's app and press the activation button.
If your health plan does not provide its own app with the option to activate Cingulo, do the following: download the Cingulo app and, on the initial screen, click on 'Cingulo for companies'. After that, enter the activation code provided by your health plan and follow the step-by-step instructions. The 'Cingulo for companies' option is also available in the app's internal Menu.
If your health plan provided different instructions than those mentioned above, follow the instructions provided by your health plan.
If, after following the instructions above, you are still having problems with the activation, please record a video of you trying to follow this step by step and send it to us, by clicking here to get in touch. This way we can identify what is happening and help you with the activation.