Cingulo Help Center

I'm having trouble paying; my card or payment method was declined, rejected, or is invalid.

• If you use iOS / Apple: support.apple.com/en-us/108095
• If you use Android / Google: support.google.com/googleplay/answer/1267137

How do I cancel my subscription?

• If you use iOS / Apple: support.apple.com/en-us/118428
• If you use Android / Google: support.google.com/googleplay/answer/7018481

How can I check if I have an active subscription or if I'm being charged?

If you use iOS / Apple:

1. Open Settings on your iPhone.
2. Tap your name.
3. Tap Subscriptions.

If you use Android / Google:

Go to support.google.com/accounts/answer/7673989

How do I check my subscription billing dates?

If you use iOS / Apple:

1. Open Settings on your iPhone.
2. Tap your name.
3. Tap Subscriptions.

If you use Android / Google:

Go to support.google.com/accounts/answer/7673989

How do I request a refund for my subscription?

• If you use iOS / Apple: reportaproblem.apple.com/?s=15
• If you use Android / Google: support.google.com/googleplay/workflow/9813244

How does subscription renewal work?

The subscription renews automatically unless canceled. Use the links below to see billing information like dates and amounts.

If you use iOS / Apple:

1. Open Settings on your iPhone.
2. Tap your name.
3. Tap Subscriptions.

If you use Android / Google:

Go to support.google.com/accounts/answer/7673989

How do I use a promotional or discount coupon?

1. Go to web.cingulo.com
2. Enter your coupon.
3. Create an account or sign in with an existing account.
4. Then download the app and tap "I already have an account" on the home screen.
5. Sign in using the same account you used on the website.

How do I export my data?

1. Send an email to Loading... with the subject "Export My Data"